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Genesys Agent Desktop is compatible with Linux Unix and Windows computing platforms Genesys Agent Desktop supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional
Operating Systems
Datasheet
Address
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Windows, Linux/Unix
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Chat
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Financial Services
Hospitality
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Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Toll Free Number Provisioning
Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer
Call Conferencing
Call Scripting
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
CentOS
Fedora
Solaris x86 Platform Edition
Ubuntu
Windows 7
Windows Server 2008 R2
Windows XP Professional
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Blended Call Center Compare Blended Call Center Software
Email
Phone
VoIP
Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Campaign Management
Case & Contact Management
Call Recording