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Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Blended Interaction is compatible with Windows computing platforms Blended Interaction supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet
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Windows
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Chat
Email
Phone
SMS
VoIP
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Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Call List Imports
Campaign Management
Outbound IVR
Call Conferencing
Call Scripting
Scheduling
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Windows 7
Windows XP Professional
Datasheet (aspect.com)