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Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Blended Interaction is compatible with Windows computing platforms Blended Interaction supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet


Blended InteractionBlended Call Center by Aspect Software Inc.
Large Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software

Chat
Email
Phone
SMS
VoIP
Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software
Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)

Call List Imports
Campaign Management
Outbound IVR

Call Conferencing
Call Scripting
Scheduling

Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Historical Case Reporting

Windows 7
Windows XP Professional
Datasheet (aspect.com)


Sage SalesLogixCRM with Call Center by The Sage Group plc
Windows, Web Based/Hosted
CRM with Call Center Compare CRM with Call Center Software
Proprietary / Licensed
Datasheet (na.sage.com)