Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Outbound Calling Features

Blended Features

Analysis amp; Reporting Features

Freedom TeleWork is compatible with Windows computing platforms Freedom TeleWork supports Windows 7 and Windows XP Professional

Operating Systems

Address

Website

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On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows

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Phone
VoIP

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Financial Services
Hospitality
Telemarketing

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Toll Free Number Provisioning

Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer
Progressive Dialer

Call Conferencing
Call Scripting

Call Monitoring
Call Recording
Contact History Databasing

Windows 7
Windows XP Professional

2150 E 52nd St Suite 1601 New York, New York 10022United States

Website (freedomtelework.com)

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Windows

IVR System Compare IVR System Software

Phone

Compare by Industry
Customer Service
Education
Government
Hospitality

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Text-to-Speech Conversion
Toll Free Number Provisioning

Call Conferencing

Call Recording
Contact History Databasing
Historical Case Reporting
Real Time Reporting

Windows 7
Windows XP Professional

4000 Executive Parkway Suite 400 San Ramon, California 94583United States

Website (five9.com)