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Call Center Type
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Inbound Calling Features
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Workforce Management Features
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Oracle Contact Center Anywhere is compatible with Windows computing platforms Oracle Contact Center Anywhere supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet


Oracle Contact Center AnywhereBlended Call Center by Promero Inc.
Large Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software

Chat
Email
Fax
Phone
SMS
VoIP
Compare by Industry
Financial Services
Hospitality
Telemarketing
Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Toll Free Number Provisioning

Campaign Management
Outbound IVR
Predictive Dialer
Progressive Dialer

Call Conferencing
Call Scripting
Web Call Back
Scheduling

Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing

Windows 7
Windows XP Professional
Datasheet (promero.com)


Softdial Contact CenterBlended Call Center by Sytel Limited
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed

IVR (Interactive Voice Response)
IVR Speech Recognition
Voicemail
Campaign Management
Call Back

Call Monitoring
Call Recording
Real Time Reporting