Compare
Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Oracle Contact Center Anywhere is compatible with Windows computing platforms Oracle Contact Center Anywhere supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet
Large Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software
Chat
Email
Fax
Phone
SMS
VoIP
Compare by Industry
Financial Services
Hospitality
Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Toll Free Number Provisioning
Campaign Management
Outbound IVR
Predictive Dialer
Progressive Dialer
Call Conferencing
Call Scripting
Web Call Back
Scheduling
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Windows 7
Windows XP Professional
Datasheet (promero.com)
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed
IVR (Interactive Voice Response)
IVR Speech Recognition
Voicemail
Campaign Management
Call Back
Call Monitoring
Call Recording
Real Time Reporting