Business Size Usage

Deployment Model

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Blended Features

Analysis amp; Reporting Features

Notable Customers

Awards

Address

Website

Email Type

Phone

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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

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Phone

Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Toll Free Number Provisioning

Call Conferencing

Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing

AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed

2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center

8219 Leesburg Pike 5th floor Vienna, Virginia 22182United States

Website (angel.com)

Web Form on Site

1-888-692-6435

Large Enterprise Compare Large Enterprise Call Center Applications

On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Blended Call Center Compare Blended Call Center Software

Chat
Email
Phone
SMS
VoIP

Compare by Industry
Banking
Business Process Outsourcing
Customer Service
Education
Financial Services
Hospitality
Insurance
Mortgage
Telemarketing

Proprietary / Licensed

ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)

Call Scripting
Virtual Call Center Support
Web Collaboration

Call Logging
Call Monitoring
Contact History Databasing
Historical Case Reporting
Real Time Reporting

100 Overlook Center 2nd Floor Princeton, New Jersey 8540United States

Website (acqueon.com)

Sales

1-609-945-3139