Call List Imports Campaign Management Outbound IVR Predictive Dialer
Call Conferencing Call Scripting
Call Monitoring Call Recording Campaign History Databasing Real Time Reporting
Datasheet (angel.com)
AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed
2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center
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ACD (Automatic Call Distribution) System ANI (Automatic Number Identification) Call Queue Management Call Queuing CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition Skills Based Routing Text-to-Speech Conversion Voicemail
Auto Dialer Call List Imports Campaign Management Outbound IVR Predictive Dialer Preview Dialer
Call Conferencing Call Scripting Customizable Fields Surveys Virtual Call Center Support Web Call Back Web Collaboration
Call Logging Call Monitoring Call Recording Call Scoring Campaign History Databasing Contact History Databasing Customized Reports Historical Case Reporting Real Time Reporting Reporting Data Exports
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