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Call Center Type
Communication Channels
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Inbound Calling Features
Outbound Calling Features
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Analysis amp; Reporting Features
Angel Virtual Call Center is compatible with Web Based Hosted computing platforms
Datasheet
Notable Customers
Awards


Angel Virtual Call CenterBlended Call Center by Angel Inc.
Large Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Web Based/Hosted
Blended Call Center Compare Blended Call Center Software

Chat
Email
Fax
Phone
SMS
VoIP
Compare by Industry
Financial Services
Hospitality
Telemarketing
Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)

Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer

Call Conferencing
Call Scripting

Call Monitoring
Call Recording
Campaign History Databasing
Real Time Reporting
Datasheet (angel.com)
AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed
2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center


ProtCallBlended Call Center by RPRealm
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed
ACD (Automatic Call Distribution) System
Campaign Management
Surveys

Call Monitoring
Call Recording
Real Time Reporting