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Call Center Type
Communication Channels
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Inbound Calling Features
Outbound Calling Features
Blended Features
Analysis amp; Reporting Features
Compliance
simplyCT is compatible with Windows and Web Based Hosted computing platforms simplyCT supports Windows 7 and Windows XP Professional and needs Microsoft NET framework 4Latest Direct XWindows Media Player 10 or higher to run
Required Suites or Platforms


simplyCTBlended Call Center by simplyCT
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software

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Automotive
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Medical
Mortgage
Newspaper
Non-Profit
Real Estate
From $109.9 per seat per month
Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing
Toll Free Number Provisioning
Voicemail

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Call Back
Call Conferencing
Call Scripting
Virtual Call Center Support
Web Call Back

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Reporting Data Exports
DNC (Do Not Call)
Microsoft .NET framework 4Latest Direct XWindows Media Player 10 or higher


AIMcrmCRM with Call Center by Active Internet Marketing
Web Based/Hosted
CRM with Call Center Compare CRM with Call Center Software
Proprietary / Licensed