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Inbound Calling Features
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8x8 Virtual Contact Center is compatible with Windows Mac and Web Based Hosted computing platforms 8x8 Virtual Contact Center supports Windows 7 Windows Vista and Windows XP Professional
Operating Systems
Datasheet
Address
Website
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Windows, Mac, Web Based/Hosted
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Business Process Outsourcing
Customer Service
Financial Services
Hospitality
Insurance
Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Skills Based Routing
Toll Free Number Provisioning
Call Back
Call Conferencing
Virtual Call Center Support
Web Call Back
Web Collaboration
Call Logging
Call Monitoring
Call Recording
Historical Case Reporting
Real Time Reporting
Reporting Data Exports
Windows 7
Windows Vista
Windows XP Professional
Datasheet (sims.8x8.com)
2125 O`Nel Drive San Jose, California 95131United States
Website (8x8.com)
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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows
IVR System Compare IVR System Software
Phone
Compare by Industry
Customer Service
Education
Government
Hospitality
Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Text-to-Speech Conversion
Toll Free Number Provisioning
Call Conferencing
Call Recording
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Windows 7
Windows XP Professional
Datasheet (five9.com)
4000 Executive Parkway Suite 400 San Ramon, California 94583United States
Website (five9.com)