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Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
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Inbound Calling Features
Blended Features
Analysis amp; Reporting Features
8x8 Virtual Contact Center is compatible with Windows Mac and Web Based Hosted computing platforms 8x8 Virtual Contact Center supports Windows 7 Windows Vista and Windows XP Professional
Operating Systems
Datasheet
Address
Website


8x8 Virtual Contact CenterBlended Call Center by 8x8 Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Mac, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software

Email
Phone
VoIP
Compare by Industry
Business Process Outsourcing
Customer Service
Financial Services
Hospitality
Insurance
Telemarketing
Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Skills Based Routing
Toll Free Number Provisioning

Call Back
Call Conferencing
Virtual Call Center Support
Web Call Back
Web Collaboration

Call Logging
Call Monitoring
Call Recording
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

Windows 7
Windows Vista
Windows XP Professional
Datasheet (sims.8x8.com)
2125 O`Nel Drive San Jose, California 95131United States
Website (8x8.com)


Five9 IVRIVR System by Five9 Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows
IVR System Compare IVR System Software
Phone
Compare by Industry
Customer Service
Education
Government
Hospitality
Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Text-to-Speech Conversion
Toll Free Number Provisioning
Call Conferencing

Call Recording
Contact History Databasing
Historical Case Reporting
Real Time Reporting

Windows 7
Windows XP Professional
Datasheet (five9.com)
4000 Executive Parkway Suite 400 San Ramon, California 94583United States
Website (five9.com)