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8x8 Virtual Contact Center is compatible with Windows Mac and Web Based Hosted computing platforms 8x8 Virtual Contact Center supports Windows 7 Windows Vista and Windows XP Professional
Operating Systems
Datasheet
Address
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Business Process Outsourcing
Customer Service
Financial Services
Hospitality
Insurance
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Proprietary / Licensed
ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Skills Based Routing
Toll Free Number Provisioning
Call Back
Call Conferencing
Virtual Call Center Support
Web Call Back
Web Collaboration
Call Logging
Call Monitoring
Call Recording
Historical Case Reporting
Real Time Reporting
Reporting Data Exports
Windows 7
Windows Vista
Windows XP Professional
Datasheet (sims.8x8.com)
2125 O`Nel Drive San Jose, California 95131United States
Website (8x8.com)
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On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed
ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
IVR Speech Recognition
Call Scripting
Call Monitoring
Call Recording
Real Time Reporting
Datasheet (noblesystems.com)
Atlanta, Georgia United States
Website (touchstar.com)