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Inbound Calling Features
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Analysis amp; Reporting Features
Social Media Platforms
Compliance
3CLogic is compatible with Windows computing platforms 3CLogic supports Windows 7 Windows Vista and Windows XP Professional and needs Internet Explorer 7 0 or Firefox 2 or higher to run


3CLogicBlended Call Center by 3CLogic Inc.
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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
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Chat
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Banking
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Retail
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Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
Skills Based Routing
Text-to-Speech Conversion
Voicemail

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer
Preview Dialer

Call Conferencing
Call Scripting
Customizable Fields
Surveys
Virtual Call Center Support
Web Call Back
Web Collaboration

Forecasting
Scheduling
Training

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

Facebook
LinkedIn
Twitter

DNC (Do Not Call)
HIPAA
PCI Security Standards


Uptivity Call RecordingBlended Call Center by Uptivity, Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software

Phone
VoIP
Compare by Industry
Business Process Outsourcing
Customer Service
Telemarketing
Proprietary / Licensed
CTI (Computer Telephony Integration)

Call Monitoring
Call Recording
Real Time Reporting