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Compliance
Five9 Blended Call Center is compatible with Windows computing platforms Five9 Blended Call Center supports Windows 7 and Windows XP Professional and needs Windows Media Player 9 or higher is required Microsoft DirectX 9 0c or higher is required to run
Required Suites or Platforms
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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software
Phone VoIP
Compare by Industry Business Process Outsourcing Customer Service Hospitality Insurance Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response) IVR Speech Recognition PBX (Private Branch Exchange) Text-to-Speech Conversion Toll Free Number Provisioning Voicemail
Auto Dialer Call List Imports Campaign Management Preview Dialer Progressive Dialer
Call Conferencing Call Scripting Virtual Call Center Support Web Call Back
Forecasting Scheduling Training
Call Monitoring Call Recording Campaign History Databasing Contact History Databasing Historical Case Reporting Real Time Reporting
DNC (Do Not Call)
Windows Media Player 9 or higher is required.Microsoft DirectX 9.0c or higher is required.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
CRM with Call Center Compare CRM with Call Center Software
Email Fax Phone VoIP
Compare by Industry Financial Services Insurance Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response) PBX (Private Branch Exchange)
Call List Imports Campaign Management Preview Dialer Progressive Dialer
Call Monitoring Campaign History Databasing Real Time Reporting