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Inbound Calling Features
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Analysis amp; Reporting Features
Five9 Inbound Call Center is compatible with Windows computing platforms Five9 Inbound Call Center supports Windows 7 and Windows XP Professional and needs Windows Media Player 9 or higher is required Microsoft DirectX 9 0c or higher is required to run
Required Suites or Platforms
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Five9 Inbound Call CenterInbound Call Center by Five9 Inc.
Small Business Compare Small Business Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows
Inbound Call Center Compare Inbound Call Center Software

Phone
VoIP
Customer Service Compare Customer Service Call Center SoftwareFinancial Services Compare Financial Services Call Center Software
Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail

Call Conferencing
Virtual Call Center Support

Forecasting
Scheduling

Call Monitoring
Call Recording
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Windows Media Player 9 or higher is required.Microsoft DirectX 9.0c or higher is required.

Windows 7
Windows XP Professional
Processor: Intel Core 2 Duo E4300 (2M Cache, 1.8 GHz, 800 MHz FSB) equivalent or higher, or equivalent (based on published benchmark results).Memory: 4.0 GB


Touchstar 6Blended Call Center by Noble Systems Corporation
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed

ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
IVR Speech Recognition
Call Scripting

Call Monitoring
Call Recording
Real Time Reporting