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Inbound Calling Features
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ACP Contact Center is compatible with Windows computing platforms ACP Contact Center supports Windows 7 and Windows XP Professional
Operating Systems
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ACP Contact CenterCRM with Call Center by Aastra Technologies Limited
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
CRM with Call Center Compare CRM with Call Center Software

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Business Process Outsourcing
Health Care
Hospitality
Telecom
Proprietary / Licensed

Call Queue Management
CTI (Computer Telephony Integration)
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Voicemail

Call List Imports
Campaign Management
Predictive Dialer

Call Conferencing
Call Scripting
Surveys
Web Collaboration

Forecasting
Scheduling
Training

Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting

Windows 7
Windows XP Professional
155 Snow Blvd. Concord, Ontario, L4K 4N9Canada


TouchStar Predictive DialerBlended Call Center by Noble Systems Corporation
Small Business Compare Small Business Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software
Phone
Proprietary / Licensed

Text-to-Speech Conversion
Voicemail

Campaign Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Call Back
Atlanta, Georgia United States