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ACP Contact Center is compatible with Windows computing platforms ACP Contact Center supports Windows 7 and Windows XP Professional
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ACP Contact CenterCRM with Call Center by Aastra Technologies Limited
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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
CRM with Call Center Compare CRM with Call Center Software

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Business Process Outsourcing
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Proprietary / Licensed

Call Queue Management
CTI (Computer Telephony Integration)
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Voicemail

Call List Imports
Campaign Management
Predictive Dialer

Call Conferencing
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Call Monitoring
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Campaign History Databasing
Contact History Databasing
Historical Case Reporting
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Windows 7
Windows XP Professional
155 Snow Blvd. Concord, Ontario, L4K 4N9Canada


ContactWorldBlended Call Center by NewVoiceMedia
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software

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Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Campaign Management
Case & Contact Management
Call Recording