Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

Price

License

Inbound Calling Features

Outbound Calling Features

Blended Features

Workforce Management Features

Analysis amp; Reporting Features

Aavaz is compatible with Mac and Windows computing platforms

Address

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Mac

CRM with Call Center Compare CRM with Call Center Software

Chat
Email
Phone

E-Commerce Compare E-Commerce Call Center Software

$50 per caller per month

Proprietary / Licensed

Call Queue Management
Skills Based Routing

Call List Imports
Campaign Management
Predictive Dialer

Call Conferencing
Call Scripting

Forecasting
Scheduling
Training

Call Logging
Call Monitoring
Campaign History Databasing
Historical Case Reporting
Real Time Reporting

328 South Cloverdale Ave. # 305 Los Angeles, California 90036United States

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Mac, Linux/Unix, Web Based/Hosted

Outbound Call Center Compare Outbound Call Center Software

Chat
Email
Phone

Compare by Industry
Business Process Outsourcing
Customer Service
E-Commerce
Education
Event Planning
Financial Services
Government
Health Care
Non-Profit

Proprietary / Licensed

Call Queue Management
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Voicemail

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Preview Dialer

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Collaboration

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Real Time Reporting
Reporting Data Exports

1335 4th Street Suite 200 Santa Monica, California 90401United States