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Call Center Type
Communication Channels
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Inbound Calling Features
Outbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Aavaz is compatible with Mac and Windows computing platforms
Address
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Mac
CRM with Call Center Compare CRM with Call Center Software
Chat
Email
Phone
E-Commerce Compare E-Commerce Call Center Software
$50 per caller per month
Proprietary / Licensed
Call Queue Management
Skills Based Routing
Call List Imports
Campaign Management
Predictive Dialer
Call Conferencing
Call Scripting
Forecasting
Scheduling
Training
Call Logging
Call Monitoring
Campaign History Databasing
Historical Case Reporting
Real Time Reporting
328 South Cloverdale Ave. # 305 Los Angeles, California 90036United States
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software
Chat
Email
Fax
Proprietary / Licensed
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Voicemail
Call Back
Call Recording
5802 South Covecreek Salt Lake City, Utah 84107United States