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Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
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Inbound Calling Features
Workforce Management Features
Analysis amp; Reporting Features
Powertrak Contact Center is compatible with Windows computing platforms Powertrak Contact Center supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet
Address
Website


Powertrak Contact CenterInbound Call Center by Axonom Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Inbound Call Center Compare Inbound Call Center Software

Phone
VoIP
Customer Service Compare Customer Service Call Center Software
Proprietary / Licensed

ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)

Forecasting
Scheduling

Call Logging
Call Monitoring
Contact History Databasing
Real Time Reporting

Windows 7
Windows XP Professional
Datasheet (axonom.com)
7401 Metro Boulevard Suite 200 Minneapolis, Minnesota 55439United States
Website (axonom.com)


SYNTHESYSBlended Call Center by Noetica Ltd
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software

Email
SMS
Proprietary / Licensed

CTI (Computer Telephony Integration)
Voicemail
Training

Call Monitoring
Call Recording
24 Southwark Street Suites 45-47 London, SE1 1TYUnited Kingdom
Website (noetica.com)