Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Blended Features

Analysis amp; Reporting Features

Avaya Aura Contact Center is compatible with Windows computing platforms Avaya Aura Contact Center supports Windows 7 and Windows XP Professional

Operating Systems

Datasheet

Address

Website

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On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows

Inbound Call Center Compare Inbound Call Center Software

Phone
VoIP

Compare by Industry
Banking
Customer Service
Financial Services
Government
Taxi/Cab Services

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)

Call Conferencing
Virtual Call Center Support

Call Logging
Call Monitoring
Contact History Databasing

Windows 7
Windows XP Professional

Datasheet (avaya.com)

211 Mt. Airy Road Basking Ridge, New Jersey 7920United States

Website (avaya.com)

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Windows, Mac

Outbound Call Center Compare Outbound Call Center Software

Email
Phone
VoIP

Compare by Industry
Customer Service
Debt Collection
Fund Raising
Insurance
Mortgage
Non-Profit
Real Estate
Telecom
Telemarketing

Proprietary / Licensed

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back

Call Logging
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

Novell Linux Desktop
Red Hat Enterprise Linux WS
Windows 7
Windows 98
Windows Vista
Windows XP Professional

315 commercial dr. 315 Commercail Dr. Suite D-8 savannah, Georgia 31405United States

Website (salesdialers.com)