Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Blended Features

Workforce Management Features

Analysis amp; Reporting Features

Avaya Aura Call Center Elite is compatible with Windows computing platforms Avaya Aura Call Center Elite supports Windows 7 and Windows XP Professional

Operating Systems

Datasheet

Address

Large Enterprise Compare Large Enterprise Call Center Applications

On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows

Inbound Call Center Compare Inbound Call Center Software

Phone
VoIP

Compare by Industry
Banking
Business Process Outsourcing
Customer Service
Financial Services
Government
Health Care

Proprietary / Licensed

ACD (Automatic Call Distribution) System
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing

Virtual Call Center Support

Scheduling
Training

Call Logging
Call Monitoring
Call Recording
Contact History Databasing
Real Time Reporting

Windows 7
Windows XP Professional

Datasheet (avaya.com)

211 Mt. Airy Road Basking Ridge, New Jersey 7920United States

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Outbound Call Center Compare Outbound Call Center Software

Phone
VoIP

Compare by Industry
Customer Service
Debt Collection
Insurance
Mortgage
Telemarketing

Proprietary / Licensed

ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
Skills Based Routing

Training

Call Logging
Call Monitoring
Contact History Databasing
Real Time Reporting

Datasheet (chasedatacorp.com)

8201 Peters Rd Ste 1000 Plantation, Florida 33324United States