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Avaya Aura Call Center Elite is compatible with Windows computing platforms Avaya Aura Call Center Elite supports Windows 7 and Windows XP Professional
Operating Systems
Datasheet
Address


Avaya Aura Call Center EliteInbound Call Center by Avaya Inc.
Large Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows
Inbound Call Center Compare Inbound Call Center Software

Phone
VoIP
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Banking
Business Process Outsourcing
Customer Service
Financial Services
Government
Health Care
Proprietary / Licensed

ACD (Automatic Call Distribution) System
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing
Virtual Call Center Support

Scheduling
Training

Call Logging
Call Monitoring
Call Recording
Contact History Databasing
Real Time Reporting

Windows 7
Windows XP Professional
Datasheet (avaya.com)
211 Mt. Airy Road Basking Ridge, New Jersey 7920United States


SoundBite Hosted Contact CenterBlended Call Center by SoundBite Communications Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Web Based/Hosted
Blended Call Center Compare Blended Call Center Software

Email
SMS
Proprietary / Licensed

CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Voicemail
Case & Contact Management
Real Time Reporting
Datasheet (soundbite.com)
22 Crosby Drive Bedford, Massachusetts 1730United States