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Inbound Calling Features
Outbound Calling Features
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Analysis amp; Reporting Features
USAN is compatible with Web Based Hosted and Windows computing platforms
Address
Website
Email
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Web Based/Hosted
Outbound Call Center Compare Outbound Call Center Software
Chat
Email
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Business Process Outsourcing
Debt Collection
Insurance
Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Skills Based Routing
Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer
Preview Dialer
Call Scripting
Call Logging
Call Monitoring
Call Recording
Historical Case Reporting
Real Time Reporting
3080 Northwoods Circle Norcross, Georgia 30071United States
Website (usan.com)
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Web Based/Hosted
Blended Call Center Compare Blended Call Center Software
Email
SMS
Proprietary / Licensed
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Voicemail
Call List Imports
Campaign Management
Case & Contact Management
Real Time Reporting
22 Crosby Drive Bedford, Massachusetts 1730United States
Website (soundbite.com)