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Incontact Platform 2 0 is compatible with Web Based Hosted and Windows computing platforms
Datasheet
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Windows, Web Based/Hosted
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Phone VoIP
Compare by Industry Financial Services Hospitality Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response)
Campaign Management
Datasheet (incontact.com)
Customer Interaction Solutions - 2011 Product of the Year AwardTMC Labs - Innovation Award2011 Top Ranking Performers in the ContactCenterWorld Awards - Gold Medal Winner2010 Customer Interaction Solutions - 2010 Product of the Year Award
7730 South Union Park Avenue Suite 500 Salt Lake City, Utah 84047United States
Website (incontact.com)
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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows
Blended Call Center Compare Blended Call Center Software
Email Phone SMS VoIP
Compare by Industry Business Process Outsourcing Customer Service Financial Services Fund Raising Telecom Telemarketing
Proprietary / Licensed
ACD (Automatic Call Distribution) System ANI (Automatic Number Identification) Call Queue Management DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition Skills Based Routing Voicemail
Auto Dialer Call List Imports Campaign Management Outbound IVR
Datasheet (voltdelta.com)
3750 Monroe Ave. Suite 4B Pittsford, New York 14534United States
Website (voltdelta.com)