Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Outbound Calling Features

Blended Features

Workforce Management Features

Analysis amp; Reporting Features

VoltDelta is compatible with Windows computing platforms

Datasheet

Address

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Windows

Blended Call Center Compare Blended Call Center Software

Email
Phone
SMS
VoIP

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Business Process Outsourcing
Customer Service
Financial Services
Fund Raising
Telecom
Telemarketing

Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
Skills Based Routing
Voicemail

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR

Call Conferencing
Call Scripting
Virtual Call Center Support

Training

Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Customized Reports
Real Time Reporting

Datasheet (voltdelta.com)

3750 Monroe Ave. Suite 4B Pittsford, New York 14534United States

Small Business Compare Small Business Call Center Applications

On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Web Based/Hosted

Blended Call Center Compare Blended Call Center Software

Proprietary / Licensed

Predictive Dialer

Call Back

Training

Call Monitoring
Call Recording

111 Zenway Blvd Unit 7 Vaughan, L4H 3H9Canada