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Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Workforce Management Features
Analysis amp; Reporting Features
Multimedia Contact Center is compatible with Web Based Hosted and Windows computing platforms
Address
Website
Email
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Web Based/Hosted
Outbound Call Center Compare Outbound Call Center Software
Chat
Email
Phone
SMS
Business Process Outsourcing Compare Business Process Outsourcing Call Center Software
Proprietary / Licensed
IVR (Interactive Voice Response)
Call List Imports
Campaign Management
Training
Call Monitoring
Real Time Reporting
18022 Cowan Suite 110 Irvine, California 92614United States
Website (zeacom.com)
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software
Proprietary / Licensed
ACD (Automatic Call Distribution) System
IVR Speech Recognition
Call List Imports
Campaign Management
Forecasting
Scheduling
Training
Real Time Reporting
Reporting Data Exports
Website (centurylink.com)