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Deployment Model
Platforms
Call Center Type
Communication Channels
Industry
License
Inbound Calling Features
Outbound Calling Features
Blended Features
Analysis amp; Reporting Features
Compliance
Altitude uCI is compatible with Linux Unix and Windows computing platforms Altitude uCI supports Red Hat Linux Windows 2000 Server Windows 7 Windows 8 and Windows Server 2008 R2
Operating Systems
Notable Customers


Altitude uCIInbound Call Center by Altitude Software
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Linux/Unix
Inbound Call Center Compare Inbound Call Center Software

Chat
Email
Fax
Phone
SMS
VoIP
Compare by Industry
Automotive
Banking
Business Process Outsourcing
Customer Service
Debt Collection
E-Commerce
Education
Event Planning
Financial Services
Fund Raising
Government
Health Care
Hospitality
Insurance
Medical
Mortgage
Newspaper
Non-Profit
Real Estate
Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

DNC (Do Not Call)
FTC (Federal Trade Commission)
HIPAA

Red Hat Linux
Windows 2000 Server
Windows 7
Windows 8
Windows Server 2008 R2
Transcom, Mapfre, Teleperformance, Maersk, Repsol, Xerox, Santander, Raiffeisen, Sitel, Intrum Justitia, Spanish Red Cross...


SalesDialers.comOutbound Call Center by SalesDialers.com
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Mac
Outbound Call Center Compare Outbound Call Center Software

Email
Phone
VoIP
Compare by Industry
Customer Service
Debt Collection
Fund Raising
Insurance
Mortgage
Non-Profit
Real Estate
Telecom
Telemarketing
Proprietary / Licensed

Auto Dialer
Call List Imports
Campaign Management
Power Dialer
Preview Dialer
Progressive Dialer

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back

Call Logging
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

DNC (Do Not Call)
FTC (Federal Trade Commission)

Novell Linux Desktop
Red Hat Enterprise Linux WS
Windows 7
Windows 98
Windows Vista
Windows XP Professional
Allstate Insurance, Colonial Life, State farm, Caldwell Bankers, ReMax,