Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Inbound Calling Features

Analysis amp; Reporting Features

Genesys Inbound Voice is compatible with Linux Unix and Windows computing platforms Genesys Inbound Voice supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional

Operating Systems

Datasheet

Address

Website

Email Type

Small Business Compare Small Business Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Linux/Unix

Inbound Call Center Compare Inbound Call Center Software

Email
Fax
Phone
SMS
VoIP

Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
PBX (Private Branch Exchange)

Call Monitoring
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting

CentOS
Fedora
Solaris x86 Platform Edition
Ubuntu
Windows 7
Windows Server 2008 R2
Windows XP Professional

Datasheet (genesyslab.com)

2001 Junipero Serara Blvd. Daly City, California 94014United States

Website (genesyslab.com)

Web Form on Site

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Windows, Web Based/Hosted

Blended Call Center Compare Blended Call Center Software

Chat
Email
Fax
Phone
VoIP

Compare by Industry
Automotive
Banking
Business Process Outsourcing
Customer Service
Debt Collection
E-Commerce
Education
Event Planning
Financial Services
Fund Raising
Government
Health Care
Hospitality
Insurance
Medical
Mortgage
Newspaper
Non-Profit
Real Estate

Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing
Toll Free Number Provisioning
Voicemail

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

Windows 7
Windows XP Professional

330 Madison Avenue 6th floor New York, New York 10017United States

Website (simplyct.com)

Sales