Business Size Usage

Deployment Model

Platforms

Call Center Type

License

Inbound Calling Features

Outbound Calling Features

Blended Features

Analysis amp; Reporting Features

CorvisaOne is compatible with Web Based Hosted and Windows computing platforms

Website

Email

Technical Support

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Web Based/Hosted

Blended Call Center Compare Blended Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Voicemail

Auto Dialer
Campaign Management

Virtual Call Center Support

Call Monitoring
Call Recording
Contact History Databasing
Historical Case Reporting
Real Time Reporting

Website (corvisacloud.com)

Email
On-site

Small Business Compare Small Business Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software

Windows, Web Based/Hosted

CRM with Call Center Compare CRM with Call Center Software

Proprietary / Licensed

ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
Skills Based Routing
Toll Free Number Provisioning

Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Progressive Dialer

Call Logging
Call Monitoring
Call Scoring
Campaign History Databasing
Customized Reports
Real Time Reporting
Reporting Data Exports

Website (clickpointsoftware.com)

Blog
Email
Help Desk
Instructional Videos
Knowledge base
Mailing List
Phone
White papers