See all Call Center Software Add another Projector to your comparison:
+


Compare

Business Size Usage
Deployment Model
Platforms
Call Center Type
Communication Channels
License
Inbound Calling Features
Blended Features
Workforce Management Features
Analysis amp; Reporting Features
Fonality HUD is compatible with Mac and Windows computing platforms Fonality HUD supports Mac OS X Windows 7 and Windows XP Professional
Operating Systems
Address
Website
Email Type


Fonality HUDBlended Call Center by Fonality Inc.
Small Business Compare Small Business Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Windows, Mac
Blended Call Center Compare Blended Call Center Software

Chat
Email
Phone
SMS
VoIP
Proprietary / Licensed
CTI (Computer Telephony Integration)
Call Conferencing
Scheduling

Call Monitoring
Call Recording

Mac OS X
Windows 7
Windows XP Professional
Plano, Texas United States
Website (fonality.com)
Web Form on Site


Telax Hosted Call CenterBlended Call Center by Telax Voice Solutions Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Windows, Mac, Web Based/Hosted
Blended Call Center Compare Blended Call Center Software

Chat
Email
Fax
Phone
SMS
VoIP
Proprietary / Licensed

ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail

Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back
Web Collaboration

Forecasting
Scheduling
Training

Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports

Mac OS X
Novell Netware Server
Windows 2000 Professional
Windows 2000 Server
Windows 7
Windows 8
Windows for Workgroups
Windows Me
Windows NT Server
Windows NT Terminal Server Edition
Windows Server 2003 Enterprise Edition
Windows Server 2003 Standard Edition
Windows Server 2003 Web Edition
Windows Server 2008 R2
Windows Vista
Windows XP Home Edition
Windows XP Professional
20900 N.E. 30th Avenue Suite #860 Aventura, Florida 33180United States
Website (telax.com)
Sales