Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

License

Inbound Calling Features

Blended Features

Workforce Management Features

Analysis amp; Reporting Features

Fonality HUD is compatible with Mac and Windows computing platforms Fonality HUD supports Mac OS X Windows 7 and Windows XP Professional

Operating Systems

Address

Website

Email Type

Small Business Compare Small Business Call Center Applications

On Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Mac

Blended Call Center Compare Blended Call Center Software

Chat
Email
Phone
SMS
VoIP

Proprietary / Licensed

CTI (Computer Telephony Integration)

Call Conferencing

Scheduling

Call Monitoring
Call Recording

Mac OS X
Windows 7
Windows XP Professional

Plano, Texas United States

Website (fonality.com)

Web Form on Site

Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications

Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows

Blended Call Center Compare Blended Call Center Software

Email
Fax
SMS
VoIP

Proprietary / Licensed

ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Voicemail

Call Scripting
Virtual Call Center Support

Call Recording
Real Time Reporting

Windows 7
Windows XP Professional

300 Johnny Bench Drive Oklahoma City, Oklahoma 73104United States

Website (amcat.com)

General