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Customer Interaction CenterBlended Call Center by Interactive Intelligence Inc.
Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Blended Call Center Compare Blended Call Center Software

Chat
Email
Fax
Phone
SMS
VoIP
Proprietary / Licensed

ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
Voicemail
Forecasting

Call Monitoring
Call Recording
Real Time Reporting
7601 Interactive Way Indianapolis, Indiana 46278United States
Website (interact.inin.com)
Marketing
1-317-872-3000
+1 317.872.3000

Email
Normal business hours
On-site
Phone
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SalesExecCRM with Call Center by ClickPoint Software
Small Business Compare Small Business Call Center Applications
Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
CRM with Call Center Compare CRM with Call Center Software

Email
Phone
SMS
VoIP
Proprietary / Licensed

ACD (Automatic Call Distribution) System
Call Queue Management
CTI (Computer Telephony Integration)
Skills Based Routing
Toll Free Number Provisioning

Call Logging
Call Monitoring
Call Scoring
Campaign History Databasing
Customized Reports
Real Time Reporting
Reporting Data Exports
5425 East Bell Road Scottsdale, Arizona 85254United States
Website (clickpointsoftware.com)
General
(877) 865-1518

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