Business Size Usage

Deployment Model

Platforms

Call Center Type

Communication Channels

Industry

License

Outbound Calling Features

Analysis amp; Reporting Features

Genesys Outbound Voice is compatible with Linux Unix and Windows computing platforms Genesys Outbound Voice supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional

Operating Systems

Datasheet

Address

Website

Email Type

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Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software

Windows, Linux/Unix

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Email
Phone
SMS
VoIP

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Proprietary / Licensed

Campaign Management
Predictive Dialer

Call Monitoring
Call Recording
Contact History Databasing

CentOS
Fedora
Solaris x86 Platform Edition
Ubuntu
Windows 7
Windows Server 2008 R2
Windows XP Professional

Datasheet (genesyslab.com)

2001 Junipero Serara Blvd. Daly City, California 94014United States

Website (genesyslab.com)

Web Form on Site

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Web Based/Hosted

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Chat
Email
Fax
Phone
SMS
VoIP

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Business Process Outsourcing
Customer Service
Telemarketing

Proprietary / Licensed

Call List Imports
Campaign Management
Outbound IVR
Preview Dialer

Call Monitoring
Call Recording
Historical Case Reporting
Real Time Reporting

Datasheet (na6.salesforce.com)

121 Broad Hollow Road Melville, New York 11747United States

Website (cosmocom.com)

General