8x8 Virtual Contact CenterBlended Call Center by 8x8 Inc. Add to list Write a Review Edit Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software Platforms    : Windows, Mac, Web Based/Hosted Call Center Type    : Blended Call Center Compare Blended Call Center Software Be the first to review

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Over view	Review
8x8 Virtual Contact CenterBlended Call Center by 8x8 Inc.
Call Center Type	Blended Call Center Compare Blended Call Center Software
Communication Channels	Email Phone VoIP
Industry	Compare by Industry Business Process Outsourcing Customer Service Financial Services Hospitality Insurance Telemarketing
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System ANI (Automatic Number Identification) Call Queue Management Call Queuing CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) Skills Based Routing Toll Free Number Provisioning
Blended Features	Call Back Call Conferencing Virtual Call Center Support Web Call Back Web Collaboration
Analysis amp; Reporting Features	Call Logging Call Monitoring Call Recording Historical Case Reporting Real Time Reporting Reporting Data Exports
8x8 Virtual Contact Center is compatible with Windows Mac and Web Based Hosted computing platforms 8x8 Virtual Contact Center supports Windows 7 Windows Vista and Windows XP Professional
Operating Systems	Windows 7 Windows Vista Windows XP Professional
Datasheet	Datasheet (sims.8x8.com)
Address	2125 O`Nel Drive San Jose, California 95131United States
Website	Website (8x8.com)
Email	[email protected]
Email Type	Web Form on Site
Phone	1-866-446-2067
Technical Support	24/7 Blog Brochures Email FAQ Help Desk Instructional Videos Live chat Phone Recorded demos Request form White papers

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