ACP Contact CenterCRM with Call Center by Aastra Technologies Limited Add to list Write a Review Edit Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software Platforms    : Windows Call Center Type    : CRM with Call Center Compare CRM with Call Center Software Be the first to review

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Over view	Review
ACP Contact CenterCRM with Call Center by Aastra Technologies Limited
Call Center Type	CRM with Call Center Compare CRM with Call Center Software
Communication Channels	Email Fax VoIP
Industry	Compare by Industry Business Process Outsourcing Health Care Hospitality Telecom
License	Proprietary / Licensed
Inbound Calling Features	Call Queue Management CTI (Computer Telephony Integration) PBX (Private Branch Exchange) Skills Based Routing Text-to-Speech Conversion Voicemail
Outbound Calling Features	Call List Imports Campaign Management Predictive Dialer
Blended Features	Call Conferencing Call Scripting Surveys Web Collaboration
Workforce Management Features	Forecasting Scheduling Training
Analysis amp; Reporting Features	Call Monitoring Call Recording Campaign History Databasing Contact History Databasing Historical Case Reporting Real Time Reporting
ACP Contact Center is compatible with Windows computing platforms ACP Contact Center supports Windows 7 and Windows XP Professional
Operating Systems	Windows 7 Windows XP Professional
Address	155 Snow Blvd. Concord, Ontario, L4K 4N9Canada
Website	Website (aastra.com)
Email Type	Web Form on Site
Phone	-5864
Fax	-5897
Technical Support	Knowledge base On-site Phone Request form

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