Altitude uCIInbound Call Center by Altitude Software

Add to list

Write a Review

Edit

Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms    : Windows, Linux/Unix
Call Center Type    : Inbound Call Center Compare Inbound Call Center Software

Be the first to review


Over view Review

Altitude uCIInbound Call Center by Altitude Software

Call Center Type Inbound Call Center Compare Inbound Call Center Software
Communication Channels
Chat
Email
Fax
Phone
SMS
VoIP
Industry Compare by Industry
Automotive
Banking
Business Process Outsourcing
Customer Service
Debt Collection
E-Commerce
Education
Event Planning
Financial Services
Fund Raising
Government
Health Care
Hospitality
Insurance
Medical
Mortgage
Newspaper
Non-Profit
Real Estate
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail
Outbound Calling Features
Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Blended Features
Call Back
Call Conferencing
Call Scripting
Case & Contact Management
Customizable Fields
FAQ/Knowledgebase
Surveys
Virtual Call Center Support
Web Call Back
Analysis amp; Reporting Features
Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Customized Reports
Historical Case Reporting
Real Time Reporting
Reporting Data Exports
Compliance
DNC (Do Not Call)
FTC (Federal Trade Commission)
HIPAA
Altitude uCI is compatible with Linux Unix and Windows computing platforms Altitude uCI supports Red Hat Linux Windows 2000 Server Windows 7 Windows 8 and Windows Server 2008 R2
Operating Systems
Red Hat Linux
Windows 2000 Server
Windows 7
Windows 8
Windows Server 2008 R2
Notable Customers Transcom, Mapfre, Teleperformance, Maersk, Repsol, Xerox, Santander, Raiffeisen, Sitel, Intrum Justitia, Spanish Red Cross...
Awards Altitude has won 40+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000.
Address 90 Allstate Parkway, Suite 601 Markham, ON Canada
Website Website (altitude.com)
Email [email protected]
Email Type General
Phone (877) 474-4499
Technical Support
24/7
Email
Help Desk
Live chat
Mailing List
On-site
Owner`s/User Manual
Phone
System upgrades
Webinars
White papers
 Sponsored links
Related Call Center Software
Tour de Force CRMCRM with Call Center by Tour de Force CRM Inc.
CallFireOutbound Call Center by Skyy Consulting Inc.
Blended InteractionBlended Call Center by Aspect Software Inc.
ContactWorldBlended Call Center by NewVoiceMedia
eTelescriptBlended Call Center by Noble Systems Corporation
TouchStar Predictive DialerBlended Call Center by Noble Systems Corporation
Fonality HUDBlended Call Center by Fonality Inc.
CosmoCall UniverseBlended Call Center by CosmoCom
VoltDeltaBlended Call Center by Volt Delta Resources LLC
SoundBite Hosted Contact CenterBlended Call Center by SoundBite Communications Inc.

Compare Call Center Software
Altitude uCIInbound Call Center by Altitude Software vs Centerware SuiteBlended Call Center by Nuxiba Technologies S.A de C.V
Altitude uCIInbound Call Center by Altitude Software vs AavazCRM with Call Center by Tekege Solutions Inc.
Altitude uCIInbound Call Center by Altitude Software vs SalesAchieverCRM with Call Center by SalesAchiever
Altitude uCIInbound Call Center by Altitude Software vs Freedom TeleWorkBlended Call Center by Freedom TeleWork
Altitude uCIInbound Call Center by Altitude Software vs Interactive ResponseIVR System by Avaya Inc.
Altitude uCIInbound Call Center by Altitude Software vs Noble-Amcat Contact Center SuiteBlended Call Center by Amcat Inc.
Altitude uCIInbound Call Center by Altitude Software vs rostrvmInbound Call Center by Rostrvm Solutions Ltd.
Altitude uCIInbound Call Center by Altitude Software vs SalesDialers.comOutbound Call Center by SalesDialers.com
Altitude uCIInbound Call Center by Altitude Software vs ProtCallBlended Call Center by RPRealm