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Angel Virtual Call CenterBlended Call Center by Angel Inc. |
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Call Center Type | Blended Call Center Compare Blended Call Center Software |
Communication Channels | Chat Fax Phone SMS VoIP |
Industry | Compare by Industry Financial Services Hospitality Telemarketing |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition PBX (Private Branch Exchange) |
Outbound Calling Features | Call List Imports Campaign Management Outbound IVR Predictive Dialer |
Blended Features | Call Conferencing Call Scripting |
Analysis amp; Reporting Features | Call Monitoring Call Recording Campaign History Databasing Real Time Reporting |
Angel Virtual Call Center is compatible with Web Based Hosted computing platforms | |
Datasheet | Datasheet (angel.com) |
Notable Customers | AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed |
Awards | 2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center |
Address | 8219 Leesburg Pike 5th floor Vienna, Virginia 22182United States |
Website | Website (angel.com) |
Email Type | Web Form on Site |
Phone | 1-888-692-6435 |
Technical Support | Blog Phone Request form Webinars White papers |
Sponsored links |