Angel Virtual Call CenterBlended Call Center by Angel Inc.

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Business Size Usage    : Large Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Platforms    : Web Based/Hosted
Call Center Type    : Blended Call Center Compare Blended Call Center Software

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Angel Virtual Call CenterBlended Call Center by Angel Inc.

Call Center Type Blended Call Center Compare Blended Call Center Software
Communication Channels
Chat
Email
Fax
Phone
SMS
VoIP
Industry Compare by Industry
Financial Services
Hospitality
Telemarketing
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Outbound Calling Features
Call List Imports
Campaign Management
Outbound IVR
Predictive Dialer
Blended Features
Call Conferencing
Call Scripting
Analysis amp; Reporting Features
Call Monitoring
Call Recording
Campaign History Databasing
Real Time Reporting
Angel Virtual Call Center is compatible with Web Based Hosted computing platforms
Datasheet Datasheet (angel.com)
Notable Customers AstraZeneca Biopharmaceuticals, Ambient Devices, Borland Software, Election Protection, Health and Benefits System, Princeton University, Walter Reed
Awards 2011 INTERNET TELEPHONY Product of the Year Award Winner for Angel Voice for Chatter2011 Customer Interaction Solutions Product of the Year Award Winner for Angel VCC on Force.com2011 INTERNET TELEPHONY Excellence Award Winner for Angel Virtual Call Center
Address 8219 Leesburg Pike 5th floor Vienna, Virginia 22182United States
Website Website (angel.com)
Email Type Web Form on Site
Phone 1-888-692-6435
Technical Support
Blog
Email
Phone
Request form
Webinars
White papers
 Sponsored links
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