Features of Aspect Unified IPBlended Call Center by Aspect Software Inc.

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Aspect Unified IPBlended Call Center by Aspect Software Inc. Add to list Write a Review Edit
Business Size Usage :	Large Enterprise Compare Large Enterprise Call Center Applications
Deployment Model :	Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms :	Windows
Call Center Type :	Blended Call Center Compare Blended Call Center Software
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Aspect Unified IPBlended Call Center by Aspect Software Inc.
Call Center Type	Blended Call Center Compare Blended Call Center Software
Communication Channels	Chat Email Phone SMS VoIP
Industry	Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) IVR (Interactive Voice Response) PBX (Private Branch Exchange) Voicemail
Outbound Calling Features	Call List Imports Campaign Management Predictive Dialer Progressive Dialer
Blended Features	Call Conferencing
Workforce Management Features	Forecasting Scheduling
Analysis amp; Reporting Features	Call Monitoring Contact History Databasing Historical Case Reporting
Aspect Unified IP is compatible with Windows computing platforms Aspect Unified IP supports Windows 7 and Windows XP Professional
Operating Systems	Windows 7 Windows XP Professional
Datasheet	Datasheet (aspect.com)
Notable Customers	AmBank Group, British Gas, Ping An Insurance
Address	300 Apollo Drive Chelmsford, Massachusetts 1824United States
Website	Website (aspect.com)
Email Type	Web Form on Site
Phone	1-978-250-7900
Fax	1 978 244 7410
Technical Support	24/7 Brochures Help Desk Instructional Videos Live chat Phone Remote Training Request form

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Aspect Unified IPBlended Call Center by Aspect Software Inc.