Avaya Aura Contact CenterInbound Call Center by Avaya Inc.

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Business Size Usage    : Large Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms    : Windows
Call Center Type    : Inbound Call Center Compare Inbound Call Center Software

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Avaya Aura Contact CenterInbound Call Center by Avaya Inc.

Call Center Type Inbound Call Center Compare Inbound Call Center Software
Communication Channels
Phone
VoIP
Industry Compare by Industry
Banking
Customer Service
Financial Services
Government
Taxi/Cab Services
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Blended Features
Call Conferencing
Virtual Call Center Support
Analysis amp; Reporting Features
Call Logging
Call Monitoring
Contact History Databasing
Avaya Aura Contact Center is compatible with Windows computing platforms Avaya Aura Contact Center supports Windows 7 and Windows XP Professional
Operating Systems
Windows 7
Windows XP Professional
Datasheet Datasheet (avaya.com)
Address 211 Mt. Airy Road Basking Ridge, New Jersey 7920United States
Website Website (avaya.com)
Email Type Web Form on Site
Phone -7860
Technical Support
Brochures
Forums
Help Desk
Knowledge base
Owner`s/User Manual
Phone
Recorded demos
Remote Training
Request form
System upgrades
White papers
 Sponsored links
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