Blended InteractionBlended Call Center by Aspect Software Inc. Add to list Write a Review Edit Business Size Usage    : Large Enterprise Compare Large Enterprise Call Center Applications Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software Platforms    : Windows Call Center Type    : Blended Call Center Compare Blended Call Center Software Be the first to review

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Over view	Review
Blended InteractionBlended Call Center by Aspect Software Inc.
Call Center Type	Blended Call Center Compare Blended Call Center Software
Communication Channels	Chat Email Phone SMS VoIP
Industry	Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) PBX (Private Branch Exchange)
Outbound Calling Features	Call List Imports Campaign Management Outbound IVR
Blended Features	Call Conferencing Call Scripting
Workforce Management Features	Scheduling
Analysis amp; Reporting Features	Call Monitoring Call Recording Campaign History Databasing Contact History Databasing Historical Case Reporting
Blended Interaction is compatible with Windows computing platforms Blended Interaction supports Windows 7 and Windows XP Professional
Operating Systems	Windows 7 Windows XP Professional
Datasheet	Datasheet (aspect.com)
Notable Customers	AmBank Group, British Gas, Ping An Insurance
Address	300 Apollo Drive Chelmsford, Massachusetts 1824United States
Website	Website (aspect.com)
Email Type	Web Form on Site
Phone	1-978-250-7900
Fax	1 978 244 7410
Technical Support	24/7 Brochures Help Desk Instructional Videos Live chat Phone Remote Training Request form

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