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CallFireOutbound Call Center by Skyy Consulting Inc. |
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Call Center Type | Outbound Call Center Compare Outbound Call Center Software |
Communication Channels | Chat Phone |
Industry | Compare by Industry Business Process Outsourcing Customer Service E-Commerce Education Event Planning Financial Services Government Health Care Non-Profit |
License | Proprietary / Licensed |
Inbound Calling Features | Call Queue Management CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) Voicemail |
Outbound Calling Features | Auto Dialer Call List Imports Campaign Management Outbound IVR Power Dialer Preview Dialer |
Blended Features | Call Back Call Conferencing Call Scripting Case & Contact Management Customizable Fields FAQ/Knowledgebase Surveys Virtual Call Center Support Web Collaboration |
Analysis amp; Reporting Features | Call Logging Call Monitoring Call Recording Call Scoring Campaign History Databasing Contact History Databasing Customized Reports Real Time Reporting Reporting Data Exports |
CallFire is compatible with Linux Unix Mac Web Based Hosted and Windows computing platforms | |
Datasheet | Datasheet (callfire.com) |
Address | 1335 4th Street Suite 200 Santa Monica, California 90401United States |
Website | Website (callfire.com) |
[email protected] | |
Email Type | Sales |
Phone | (877) 897-3473 |
Technical Support | 24/7 Blog FAQ Instructional Videos Normal business hours Online self serve Phone Webinars |
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