CenturyLink Contact CenterBlended Call Center by CenturyLink Inc. Add to list Write a Review Edit Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications Deployment Model    : On Premise / Client-Server Compare On Premise / Client-Server Call Center Software Platforms    : Windows, Web Based/Hosted Call Center Type    : Blended Call Center Compare Blended Call Center Software Be the first to review

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Over view	Review
CenturyLink Contact CenterBlended Call Center by CenturyLink Inc.
Call Center Type	Blended Call Center Compare Blended Call Center Software
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System IVR Speech Recognition
Outbound Calling Features	Call List Imports Campaign Management
Blended Features	Web Call Back
Workforce Management Features	Forecasting Scheduling Training
Analysis amp; Reporting Features	Real Time Reporting Reporting Data Exports
CenturyLink Contact Center is compatible with Web Based Hosted and Windows computing platforms
Website	Website (centurylink.com)
Email Type	Web Form on Site
Technical Support	Blog Webinars White papers

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