ContactWorldBlended Call Center by NewVoiceMedia

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Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Call Center Type    : Blended Call Center Compare Blended Call Center Software
Communication Channels    :
Email
Phone
VoIP

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ContactWorldBlended Call Center by NewVoiceMedia

Communication Channels
Email
Phone
VoIP
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
Outbound Calling Features Campaign Management
Blended Features Case & Contact Management
Analysis amp; Reporting Features Call Recording
Website Website (pages.newvoicemedia.com)
Email Type Web Form on Site
Phone 1-877-890-2244
Technical Support Brochures
 Sponsored links
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