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Over view | Review |
CosmoCall UniverseBlended Call Center by CosmoCom |
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Call Center Type | Blended Call Center Compare Blended Call Center Software |
Communication Channels | Chat Fax Phone SMS VoIP |
Industry | Compare by Industry Business Process Outsourcing Customer Service Telemarketing |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System Call Queue Management DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) |
Outbound Calling Features | Call List Imports Campaign Management Outbound IVR Preview Dialer |
Blended Features | Web Collaboration |
Analysis amp; Reporting Features | Call Monitoring Call Recording Historical Case Reporting Real Time Reporting |
CosmoCall Universe is compatible with Web Based Hosted computing platforms | |
Datasheet | Datasheet (na6.salesforce.com) |
Address | 121 Broad Hollow Road Melville, New York 11747United States |
Website | Website (cosmocom.com) |
[email protected] | |
Email Type | General |
Phone | 1-631-940-4200 |
Fax | +1 631-940-4500 |
Technical Support | Brochures Help Desk Knowledge base Phone Recorded demos Request form White papers |
Sponsored links |