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Over view | Review |
Customer Interaction CenterBlended Call Center by Interactive Intelligence Inc. |
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Communication Channels | Chat Fax Phone SMS VoIP |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System IVR (Interactive Voice Response) Voicemail |
Workforce Management Features | Forecasting |
Analysis amp; Reporting Features | Call Monitoring Call Recording Real Time Reporting |
Address | 7601 Interactive Way Indianapolis, Indiana 46278United States |
Website | Website (interact.inin.com) |
[email protected] | |
Email Type | Marketing |
Phone | 1-317-872-3000 |
Fax | +1 317.872.3000 |
Technical Support | Normal business hours On-site Phone Webinars |
Sponsored links |