Customer Interaction CenterBlended Call Center by Interactive Intelligence Inc.

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Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Call Center Type    : Blended Call Center Compare Blended Call Center Software
Communication Channels    :
Chat
Email
Fax
Phone
SMS
VoIP

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Customer Interaction CenterBlended Call Center by Interactive Intelligence Inc.

Communication Channels
Chat
Email
Fax
Phone
SMS
VoIP
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
Voicemail
Workforce Management Features Forecasting
Analysis amp; Reporting Features
Call Monitoring
Call Recording
Real Time Reporting
Address 7601 Interactive Way Indianapolis, Indiana 46278United States
Website Website (interact.inin.com)
Email [email protected]
Email Type Marketing
Phone 1-317-872-3000
Fax +1 317.872.3000
Technical Support
Email
Normal business hours
On-site
Phone
Webinars
 Sponsored links
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