Five9 Blended Call CenterBlended Call Center by Five9 Inc.

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Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Platforms    : Windows
Call Center Type    : Blended Call Center Compare Blended Call Center Software

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Five9 Blended Call CenterBlended Call Center by Five9 Inc.

Call Center Type Blended Call Center Compare Blended Call Center Software
Communication Channels
Phone
VoIP
Industry Compare by Industry
Business Process Outsourcing
Customer Service
Hospitality
Insurance
Telemarketing
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
IVR (Interactive Voice Response)
IVR Speech Recognition
PBX (Private Branch Exchange)
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail
Outbound Calling Features
Auto Dialer
Call List Imports
Campaign Management
Preview Dialer
Progressive Dialer
Blended Features
Call Conferencing
Call Scripting
Virtual Call Center Support
Web Call Back
Workforce Management Features
Forecasting
Scheduling
Training
Analysis amp; Reporting Features
Call Monitoring
Call Recording
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Compliance DNC (Do Not Call)
Five9 Blended Call Center is compatible with Windows computing platforms Five9 Blended Call Center supports Windows 7 and Windows XP Professional and needs Windows Media Player 9 or higher is required Microsoft DirectX 9 0c or higher is required to run
Required Suites or Platforms Windows Media Player 9 or higher is required.Microsoft DirectX 9.0c or higher is required.
Operating Systems
Windows 7
Windows XP Professional
Host System Requirements Processor: Intel Core 2 Duo E4300 (2M Cache, 1.8 GHz, 800 MHz FSB) equivalent or higher, or equivalent (based on published benchmark results).Memory: 4.0 GB
Agent Workstation Requirements Processor: Intel Core 2 Duo E4300 (2M Cache, 1.8 GHz, 800 MHz FSB) equivalent or higher, or equivalent (based on published benchmark results).Memory: 2.0 GB or greater if using Windows XP. 2.5 GB or higher with Windows Vista and Windows 7.
Datasheet Datasheet (five9.com)
Address 4000 Executive Parkway Suite 400 San Ramon, California 94583United States
Website Website (five9.com)
Email [email protected]
Email Type Sales
Phone 1-925-201-2000
Fax +1 (925) 480-6202
Technical Support
Brochures
Email
Knowledge base
Phone
Webinars
White papers
 Sponsored links
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