Genesys Inbound VoiceInbound Call Center by Genesys Telecommunications Laboratories

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Business Size Usage    : Small Business Compare Small Business Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms    : Windows, Linux/Unix
Call Center Type    : Inbound Call Center Compare Inbound Call Center Software

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Genesys Inbound VoiceInbound Call Center by Genesys Telecommunications Laboratories

Call Center Type Inbound Call Center Compare Inbound Call Center Software
Communication Channels
Email
Fax
Phone
SMS
VoIP
Industry Financial Services Compare Financial Services Call Center SoftwareHospitality Compare Hospitality Call Center Software
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
CTI (Computer Telephony Integration)
PBX (Private Branch Exchange)
Analysis amp; Reporting Features
Call Monitoring
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Genesys Inbound Voice is compatible with Linux Unix and Windows computing platforms Genesys Inbound Voice supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional
Operating Systems
CentOS
Fedora
Solaris x86 Platform Edition
Ubuntu
Windows 7
Windows Server 2008 R2
Windows XP Professional
Datasheet Datasheet (genesyslab.com)
Address 2001 Junipero Serara Blvd. Daly City, California 94014United States
Website Website (genesyslab.com)
Email Type Web Form on Site
Phone 1-888-436-3797
Fax +1 650 466 - 1260
Technical Support
24/7
Blog
Brochures
Knowledge base
Phone
Remote Training
Request form
 Sponsored links
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