Genesys Self-ServiceIVR System by Genesys Telecommunications Laboratories

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Business Size Usage    : Small Business Compare Small Business Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center SoftwareOn Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms    : Windows, Linux/Unix
Call Center Type    : IVR System Compare IVR System Software

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Genesys Self-ServiceIVR System by Genesys Telecommunications Laboratories

Call Center Type IVR System Compare IVR System Software
Communication Channels
Phone
VoIP
Industry Financial Services Compare Financial Services Call Center Software
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
IVR (Interactive Voice Response)
IVR Speech Recognition
Outbound Calling Features Outbound IVR
Blended Features Call Scripting
Analysis amp; Reporting Features
Call Monitoring
Call Recording
Contact History Databasing
Genesys Self-Service is compatible with Linux Unix and Windows computing platforms Genesys Self-Service supports CentOS Fedora Solaris x86 Platform Edition Ubuntu Windows 7 Windows Server 2008 R2 and Windows XP Professional and needs Genesys Voice Platform to run
Required Suites or Platforms Genesys Voice Platform
Operating Systems
CentOS
Fedora
Solaris x86 Platform Edition
Ubuntu
Windows 7
Windows Server 2008 R2
Windows XP Professional
Datasheet Datasheet (genesyslab.com)
Address 2001 Junipero Serara Blvd. Daly City, California 94014United States
Website Website (genesyslab.com)
Email Type Web Form on Site
Phone 1-888-436-3797
Fax +1 650 466 - 1260
Technical Support
24/7
Blog
Brochures
Knowledge base
Phone
Recorded demos
Remote Training
Request form
Webinars
 Sponsored links
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