Features of Oracle Contact Center AnywhereBlended Call Center by Promero Inc.

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Business Size Usage :	Large Enterprise Compare Large Enterprise Call Center Applications
Deployment Model :	On Premise / Client-Server Compare On Premise / Client-Server Call Center Software
Platforms :	Windows
Call Center Type :	Blended Call Center Compare Blended Call Center Software
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Oracle Contact Center AnywhereBlended Call Center by Promero Inc.
Call Center Type	Blended Call Center Compare Blended Call Center Software
Communication Channels	Chat Email Fax Phone SMS VoIP
Industry	Compare by Industry Financial Services Hospitality Telemarketing
License	Proprietary / Licensed
Inbound Calling Features	ACD (Automatic Call Distribution) System CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) IVR Speech Recognition PBX (Private Branch Exchange) Toll Free Number Provisioning
Outbound Calling Features	Campaign Management Outbound IVR Predictive Dialer Progressive Dialer
Blended Features	Call Conferencing Call Scripting Web Call Back
Workforce Management Features	Scheduling
Analysis amp; Reporting Features	Call Monitoring Call Recording Campaign History Databasing Contact History Databasing
Oracle Contact Center Anywhere is compatible with Windows computing platforms Oracle Contact Center Anywhere supports Windows 7 and Windows XP Professional
Operating Systems	Windows 7 Windows XP Professional
Datasheet	Datasheet (promero.com)
Address	1100 Park Central Blvd South Suite 2500 Pompano, Florida 33064United States
Website	Website (promero.com)
Email Type	Web Form on Site
Phone	(954) 935-8800
Fax	(954) 935-8842
Technical Support	Brochures FAQ Help Desk Live chat Phone Remote Training Request form

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Oracle Contact Center AnywhereBlended Call Center by Promero Inc.