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simplyCT Outbound Call CenterOutbound Call Center by simplyCT

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Business Size Usage    : Small Business Compare Small Business Call Center ApplicationsLarge Enterprise Compare Large Enterprise Call Center Applications
Deployment Model    : Hosted / Software as a Service Compare Hosted / Software as a Service Call Center Software
Platforms    : Windows, Web Based/Hosted
Call Center Type    : Outbound Call Center Compare Outbound Call Center Software

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simplyCT Outbound Call CenterOutbound Call Center by simplyCT
Call Center Type Outbound Call Center Compare Outbound Call Center Software
Communication Channels
Chat
Email
Fax
Phone
VoIP
Industry Compare by Industry
Automotive
Banking
Business Process Outsourcing
Customer Service
Debt Collection
E-Commerce
Education
Event Planning
Financial Services
Fund Raising
Government
Health Care
Hospitality
Insurance
Medical
Mortgage
Newspaper
Non-Profit
Real Estate
Price From $109.9 per seat per month
License Proprietary / Licensed
Inbound Calling Features
ACD (Automatic Call Distribution) System
ANI (Automatic Number Identification)
Call Queue Management
Call Queuing
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
PBX (Private Branch Exchange)
Skills Based Routing
Text-to-Speech Conversion
Toll Free Number Provisioning
Voicemail
Outbound Calling Features
Auto Dialer
Call List Imports
Campaign Management
Outbound IVR
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Blended Features
Call Back
Call Conferencing
Call Scripting
Virtual Call Center Support
Web Call Back
Analysis amp; Reporting Features
Call Logging
Call Monitoring
Call Recording
Call Scoring
Campaign History Databasing
Contact History Databasing
Historical Case Reporting
Real Time Reporting
Reporting Data Exports
Compliance DNC (Do Not Call)
simplyCT Outbound Call Center is compatible with Windows and Web Based Hosted computing platforms simplyCT Outbound Call Center supports Windows 7 and Windows XP Professional and needs Microsoft NET framework 4Latest Direct XWindows Media Player 10 or higher to run
Required Suites or Platforms Microsoft .NET framework 4Latest Direct XWindows Media Player 10 or higher
Operating Systems
Windows 7
Windows XP Professional
Agent Workstation Requirements Intel or AMD Dual Core processor 2 GHz or fasterRam Memoryo Agents - At least 1GB (2GB is recommended)o Supervisors - At least 2GB (4GB is recommended)At least 1GB of available space on the hard diskVideo graphic card with at least 128 MB and minimum 16bitStandard sound cardUSB Headset are recommended (DASAN -031, Sennheiser PC151, Platronics DSP are recommended models)
Awards 2012 IP Contact Center Technology Pioneer Award
Address 330 Madison Avenue 6th floor New York, New York 10017United States
Website Website (simplyct.com)
Email [email protected]
Email Type Sales
Phone 1-855-543-3989
Technical Support
24/7
Brochures
Email
Instructional Videos
Live chat
Owner`s/User Manual
Phone
Remote Training
System upgrades
Webinars
 Sponsored links
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