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USANOutbound Call Center by USAN Inc. |
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Call Center Type | Outbound Call Center Compare Outbound Call Center Software |
Communication Channels | Chat Fax Phone VoIP |
Industry | Compare by Industry Business Process Outsourcing Debt Collection Insurance Telemarketing |
License | Proprietary / Licensed |
Inbound Calling Features | ACD (Automatic Call Distribution) System Call Queue Management CTI (Computer Telephony Integration) DTMF (Dial Tone Multi-Frequency) IVR (Interactive Voice Response) Skills Based Routing |
Outbound Calling Features | Call List Imports Campaign Management Outbound IVR Predictive Dialer Preview Dialer |
Blended Features | Call Scripting |
Analysis amp; Reporting Features | Call Logging Call Monitoring Call Recording Historical Case Reporting Real Time Reporting |
USAN is compatible with Web Based Hosted and Windows computing platforms | |
Address | 3080 Northwoods Circle Norcross, Georgia 30071United States |
Website | Website (usan.com) |
[email protected] | |
Email Type | Sales |
Phone | (770) 729-1449 |
Fax | 770-729-8589 |
Technical Support | 24/7 Brochures Help Desk Owner`s/User Manual Phone Request form White papers |
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